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Privacy Policy

Le Bal de Sophie — Historical Costumes & Hand-stitched Reveries

At Le Bal de Sophie, discretion reigns supreme. Rest assured: no court secrets (nor your email address) shall ever be revealed without your gracious permission. This page explains how I collect, use, and protect your personal data.
You will also find all the information you need to exercise your rights in perfect serenity.

1. Who am I?

Le Bal de Sophie is a micro-enterprise registered in France, specializing in the creation of handcrafted historical costumes.
Website: https://www.lebaldesophie.fr
Data controller: Sophie Divoux
Contact: contact@lebaldesophie.com

2. What personal data is collected?

Only the essentials are gathered — just enough to keep the ball swirling smoothly:

  • When you place an order: name, surname, postal address, email address, phone number (optional), payment information (through secure providers).

  • When you subscribe to the newsletter: first name (if provided) and email address.

  • When you browse the site: anonymised technical data (cookies, visit statistics, pages viewed, etc.).

No superfluous details will ever weigh down your digital corset.

3. What is your data used for?

Your data is used only to:

  • Process and ship your orders with proper artistry;

  • Send you news from the Ball (if you consent);

  • Improve the website (user experience, traffic analysis);

  • Reply to your messages or bespoke requests.

Le Bal de Sophie will never sell your data. Cross my heart, on the honour of Her Majesty.

4. Where and for how long is it stored?

  • Order data is kept for the legally required period (invoicing, accounting).

  • Contact details are deleted upon request or after 3 years of inactivity.

  • Cookies are stored for a maximum of 13 months.

All is hosted securely, in France or within the European Union.

5. Your rights

In accordance with the GDPR, you have the following rights:

  • Right of access: to know what I know (and nothing more).

  • Right of rectification: to correct a typo in your name.

  • Right of erasure: to request deletion of your data.

  • Right to object: to say “no” to marketing (though I never insist).

  • Right to portability: to take your data elsewhere, should you so wish.

Simply write to contact@lebaldesophie.com with your request, and I shall reply within 30 days.

6. Cookies (alas, not the rose-water kind)

My website uses cookies to enhance your experience:

  • Technical cookies: essential for the site to function.

  • Statistical cookies: to see which pages make your heart skip a beat.

  • Marketing cookies (optional): to refine my campaigns.

You can accept or decline cookies at any time via the dedicated banner.

7. Service providers and subcontractors

I rely on a few trusted partners:

  • Wix (website hosting)

  • Stripe / PayPal (secure payments)

  • Google Analytics (anonymous statistics)

  • Mailerlite / Mailchimp (newsletter management)

These tools comply with GDPR, and your data is treated with as much care as a silk gown with panniers.

8. Updates

The Ball evolves, and so does this policy. Any substantial changes will be notified — not with a drumroll, but with proper courtesy.

9. Questions?

You may write to me at:
📩 contact@lebaldesophie.com
📍 Le Bal de Sophie, 9 rue Jean Cocteau, 72000 Le Mans, France

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Your payments are encrypted and protected, just like your silk dreams.
You can order with a light heart.

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Each creation leaves, wrapped in care, on its way to you like a love note.
And free of charge, of course – that's our bow.

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If anything is not right, we will welcome your return with grace.

But rest assured, our creations rarely turn around.

© Le Bal de Sophie — Where every petticoat has its story, and every button its bow

 

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